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web site hosting and security
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Metromojo's Service Level Guarantee
Metromojo uses all reasonable commercial efforts to ensure that the Metromojo Web Service is  operating and available to customers no less than 99.5% of the time in any calendar month. In the event that a customer experiences any service performance issues due to Metromojo, the customer will be eligible to receive service credits as described in the Service Level Agreement (Metromojo SLA). |
Hosting and Security
 Your web site is only as secure as the network on which it is hosted. To ensure a secure network and maximum uptime for our clients, Metromojo has partnered with a national hosting provider that operates geographically diverse data centers. All of these facilities have been engineered using several redundant layers of security, power, and support. Our co-located network utilizes industry best practices, combined with premium hardware and software components, organized and managed by world-class engineers.
Our host is SAS 70 Type II certified: testimony to the fact that the necessary procedures are in place to fully secure and protect clients' online data. We also employ a complete threat management system for issues of intrusion prevention and protection. Finally, all of our hosted sites, files, and databases are regularly backed up to a secure off-site location. The list below highlights some of the features of our network:
- Redundant Internet connectivity via Level 3 & Time Warner
- Redundant Power Grid Connections
- Redundant 2.25 Megawatt Backup Generators
- Eaton Poweraware 9315 UPS with redundant circuits
- Redundant N + I Cooling
- Double Interlock Dry-Pipe Preaction Fire Prevention
- Redundant Cisco 6509 & 6513 Routers & Switches
- Redundant Fortigate Unified Threat Management Devices
- Juniper Load Balancing, Acceleration & Page Compression
- Optical turnstile, authorization cards & biometric scanners at physical locations
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