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Mojo Webmaster is our powerful content management system (CMS) based on 15 years of website design and development. The benefits of this software include:
 Custom Design - No templates or generic designs here...every Mojo Webmaster deployment is custom-designed for the brand. Metromojo's team works with you to create the unique look and feel that best represents your entity's culture and image. Honor the Brand is our motto, and when you review our portfolio of work, you'll see how effectively our site designs capture the essence of our customers' brands.
 Managed + Hosted - By combining hosting and maintenance, bugs are fixed in real-time, and purpose-built servers are optimized for performance and reliability of our particular service. End software obsolescence — constant development keeps your site at the forefront of technology.
 Upgrade Path - All upgrades to the software are rolled out automatically and can be taken advantage of as soon as they’re available. Our clients never "install an update." Compare this to standard hosting, where your site is maintained by a third party service and any upgrades to the software must be provisioned individually.
The Mojo Webmaster Application Suite
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Blogs manager |
Integrate multiple blogs for fresh content & SEO |
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Content management system |
Create new pages & sections on the fly |
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Dynamic events calendar with RSS |
Promote events & mark key events as featured |
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File manager |
Add & remove images, DOC, PDF & other files |
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Form maker |
Create unlimited forms for lead capture and promotions |
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Ultra-lightweight CSS navigation |
Manage cross-browser friendly site navigation |
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Member management system |
Create categorized newsletters and private pages |
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Multi-user, privilege-based intranet |
Control access and assign authority by user |
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Online news article system with RSS |
Promote and archive your news and press releases |
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Online polling |
Create new polls on the fly and display results |
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Open comments system |
Visitors post via Facebook Connect, Twitter or Open ID |
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Photo galleries |
Provide teasers and unlimited categories |
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Search engine optimizer |
Easily maximize your search engine results by page |
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Social sharing & bookmarking |
Allow visitors to comment on and share content |
Metromojo's Service and Support
Metromojo uses all reasonable commercial efforts to ensure that the Metromojo Web Service is op erating and available to customers no less than 99.5% of the time in any calendar month. In the event that a customer experiences any service performance issues due to Metromojo, the customer will be eligible to receive service credits as described in the Service Level Agreement (Metromojo SLA). Beyond guaranteed uptime, we offer a number of methods for delivering customer support:
Features
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How it Works
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Benefit
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| Network Operation Center Updates |
NOC Updates are provided in real-time to all customers through the Intranet. Scheduled maintenance, open bugs, and other working issues can be communicated seamlessly by Metromojo to all authorized administrators through this informative support communications tool. |
Run your online operation with the benefit of the most current network status information. |
| Real-Time Software Updates |
Metromojo’s Software-as-a-Service model allows for constant innovation, enhancement, and maintenance of the platform in real-time. Once our software updates are beta tested in our own high-traffic environment, they are then automatically integrated into your system, with no effort on the part of our customers. |
Let Metromojo focus on the development of cutting-edge web applications and software updates, while your team remains free to manage the audience development, user experience, and revenue enhancement of your site(s). |
| Knowledge Base Access |
The Knowledge Base includes Intranet help memos for each module in the control panel, as well as a catalog of documents dealing with more complex administrative issues and techniques. This resource is your first point of reference for how-to, questions, and challenges. |
Receive immediate insight from our built in technical resource guide. |
| Online Technical Support |
Our technical team will receive your emailed request, route the concern to the appropriate specialist, and provide confirmation of receipt of your request. You will receive a resolution or update for your approval or response. |
Know that our team will work independently to address your needs without utilizing more of your time than is absolutely necessary. |
| Telephone Support |
For customers wanting the timeliness and detail that are more readily facilitated via a voice conversation, phone support provides real-time direct access to our experts. |
A second method of attaining incident-based tech support gives flexibility to the team managing your online operations. |
| Launch Support |
Launch support provides the peace of mind to know that your administrators have solid training and mastery of the basics. Learn techniques and best-practices from our specialists in content management, integrated site promotions, user response, monetization, and more. |
Launch support solidifies our commitment to customer success via training and support while your fledgling site is gaining critical acceptance and approval. |
| Standard Support Window |
9am - 5pm EST, M-F* |
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| Initial Response Time |
2 Hours |
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* Holidays: New Years Eve + Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day + Friday, and Christmas Eve + Day.
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Hosting and Security
 Your web site is only as secure as the network on which it is hosted. To ensure a secure network and maximum uptime for our clients, Metromojo has partnered with a national hosting provider that operates geographically diverse data centers. All of these facilities have been engineered using several redundant layers of security, power, and support. Our co-located network utilizes industry best practices, combined with premium hardware and software components, organized and managed by world-class engineers.
Our host is SAS 70 Type II certified: testimony to the fact that the necessary procedures are in place to fully secure and protect clients' online data. We also employ a complete threat management system for issues of intrusion prevention and protection. Finally, all of our hosted sites, files, and databases are regularly backed up to a secure off-site location. The list below highlights some of the features of our network:
- Redundant Internet connectivity via Level 3 & Time Warner
- Redundant power grid connections
- Redundant 2.25 Megawatt backup generators
- Eaton Poweraware 9315 UPS with redundant circuits
- Redundant N + I Cooling
- Double Interlock dry-pipe Preaction fire prevention
- Redundant Cisco 6509 & 6513 routers & switches
- Redundant Fortigate unified threat management devices
- Juniper load balancing, acceleration & page compression
- Optical turnstile, authorization cards & biometric scanners at physical locations
Use the form below to schedule a demonstration of the Mojo Webmaster CMS. |
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